Matt Lindley

Unpacking the black box – business lessons from the flight deck

The aviation industry has learnt over past decades, that traditional command and control leadership models, steep hierarch gradients and blame within an organisation, leads to an unsafe and un dynamic company culture. Matt Lindley draws on his experience as an ex military and now commercial airline pilot, to explain the dangers that such an approach can have on employee performance and human error.

He uses fascinating case studies from aviation, basic psychology and real life examples to explain why employees make unintentional mistakes at work. Delegates will be given many ‘take home points’ which will help flatten authority gradients and develop an inclusive leadership style.

Such an approach will empower employees to speak up when they see problems develop, encourage disruptive thinking and improve overall engagement. The talk draws on best practice in the aviation sector and has a powerful business application.